We offer a 7-day refund window for all subscription purchases. If you are not satisfied with our service, you may request a full refund within 7 days of your initial purchase or subscription renewal. We encourage you to try our free trial or free plan before purchasing a paid subscription.
We offer a free trial period for new users to evaluate our service. During this trial period, you can cancel at any time without being charged. If you do not cancel before the trial period ends, you will be automatically charged for your chosen subscription plan.
If you experience significant service outages or technical problems that prevent you from using our service, please contact our support team immediately. We will work to resolve the issue promptly and may provide service credits or refunds at our discretion for prolonged service interruptions.
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You will continue to have access to paid features until the end of your billing cycle. For refunds within the 7-day window, please contact our support team.
In exceptional circumstances, such as billing errors or unauthorized charges, we may consider refund requests on a case-by-case basis. Please contact our support team with details of your situation, and we will review your request fairly and promptly.
If you initiate a chargeback or payment dispute without first contacting us to resolve the issue, we reserve the right to immediately suspend or terminate your account and access to our service. We encourage you to contact us directly before involving your payment provider.
When a refund is approved, it will be processed back to your original payment method within 5-10 business days. The exact timing may vary depending on your payment provider. You will receive an email confirmation when the refund has been processed.
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our service after any changes constitutes acceptance of the revised policy.
If you have questions about this Refund Policy or need to request a refund under exceptional circumstances, please contact our customer support team. We're here to help and will respond to your inquiry promptly.
