At Supashare, operated by Deveract Technologies Private Limited, we want you to be completely satisfied with our service.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
If you are not fully satisfied with the Service, you may request a refund within 14 days of your initial purchase by contacting support@supashare.ai.
The refund amount will be equal to your initial subscription price minus any costs incurred to third-party service providers (such as OpenAI for AI-powered content generation) due to your usage.
Refunds do not apply:
To request a refund within the 14-day window, contact us at support@supashare.ai with your account email and order details.
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You will continue to have access to paid features until the end of your billing cycle.
For refund requests or questions about this policy, contact us at support@supashare.ai.
For payment and billing inquiries handled by Paddle, you can contact Paddle directly through their support channels.
